I am hoping HE GEAJ can do something about our missions abroad.
Please, explain to me why submitting an application for the issuance of an e-passport in replacement of the current one (including electronic capturing of bio-data) should take 7 (seven) hours to achieve at the Nigerian High Commission? For a nation spending a fortune to celebrate 50 years of independence, this is scandalous. As far as all the Nigerians I met at the high commission are concerned, Nigeria is celebrating massive failure in all areas of endeavor.
The behaviour of some high commission officials is downright rude and arrogant, and they lack every form of customer service training and attitude of care. They forget that we are not getting the passport for free, we are also paying them £20 a piece for what they call a processing fee.
If I am spending £10 of my hard earned money in a restaurant, the staff have to be of the best behaviour at all times. So, why not the high commission officials whose salary is being paid for by our taxes and our fees?
No wonder Nigeria does not know how many of its citizens are outside because no one wants to have anything to do with most of the staff in the missions.
I know years of misrule cannot be wiped away in a short day, but please, our embassies should be APPROPRIATELY equipped in terms of resources, both human and material.
We cannot expect foreigners to accord us an iota of respect and dignity if our own people who should look after us outside the shores of the nation, snarl like animals at us given every opportunity that comes their way.